Use Baldrige Performance Excellence Program to Meet ISO 9001:2015 Challenges

Terry Burns Of Burns & Associates of Richmond, Virginia recently presented "What's all the fuss about ISO 9001:2015?" to ASQ Raleigh.


Mr. Burns made a case for using the Baldrige Performance Excellence Program for meeting the new ISO 9001:2015 requirements. The Baldrige Excellence Builder is available in a free download here.

The Baldrige documents can offer direction in understanding the new standard by offering explanations of similar clauses.

ISO certified organizations have 3 years to transition to the new 2015 standard. Some of the changes are:

• New Annex SL Format

• 10 Clauses (from 8)

• More easily lines up with other standards

• "Risk-based" language replaces "preventative action"

• Inclusion of Planning to achieve quality objectives

• New Quality System Management model (Leadership is center)

• Services added to Products (before it was implied)

• Quality Manual no longer required (with some exceptions)

• Audit top management to insure hands on involvement - drive quality management to top levels

• Process focused

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